Return Policy

Here at Bo Sports(Pacmansneakz), we strive to give the customer the best experience while shopping with us and after the fact. For hassle-free returns, ensure that all items are returned in pristine condition within 7 business days of delivery.

At Bo Sports(Pacmansneakz), we prioritize quality, which is why we cannot accept returns for items showing signs of extensive wear. Remember, the original shoebox must accompany your return for processing. Apparel must be returned in its original packaging with all tags attached. Should you encounter any defects, rest assured they will be promptly exchanged, or credited from your invoice. Contact our dedicated Customer Service team at 865-348-9322 during regular business hours to obtain a return shipping label.

For returns resulting in refunds, kindly reach out to us at 865-348-9322. Please note that return shipping charges are your responsibility. Shipping charges are non-refundable, except in cases where we made an error with your order. Allow up to 14 business days for us to receive and process your returned merchandise, ensuring a smooth and efficient transaction.

Bo Sports reserves the right to modify or update this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By making a purchase from Bo sports, you agree to abide by the terms of this return policy. If you have any questions or concerns, please don't hesitate to contact our customer service team for assistance. Thank you for choosing Bo sports!